Privacy Policy

This Privacy Policy describes how Velora ("we", "our", or "us") collects, uses, and shares personal information when you use our clinic web application and patient mobile application.

Information We Collect

We collect information that you provide directly to us, including:

How We Use Your Information

We use the information we collect to:

Information Sharing

We may share your information with:

We do not sell your personal information to third parties.

Data Storage and Security

We use Supabase (PostgreSQL) for database storage and Firebase for push notifications. All data is stored securely with industry-standard encryption protocols. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, accidental loss, or destruction.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

To exercise these rights, please contact us using the information provided below.

Children's Privacy

Our services are not intended for use by children under the age of 16, unless authorized by a parent or guardian as part of their medical care. We do not knowingly collect personal information from children under 16 without parental consent.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

Last Updated: May 13, 2025